How To Order

Security and convenience for our customers is a top priority with The Chat Shoppe, the official site of Bujno Pottery and your home for personalized gifts, decorative slate, and home decor.  Please note that we currently only ship within the continental United States.

Your Online Shopping Cart
Add To Cart/Buy Now Buttons - places item in your shopping cart, can edit at any time.
View Shopping Cart Button - view contents, make changes if necessary.
Checkout - click "View Shopping Cart" then click "Check Out Now."
Order Form - fill in "All Information" then click "Submit Secure Order."
Order Confirmation - all orders receive an automatic email order confirmation within 24 hours
That's It!!!

How Do I Place A Personalized Product Order?
Only items under "Personalized Pottery" or "Personalized Slate" can be personalized.  Stay within the maximum number of characters allowed for your item. Enter your characters in the provided text boxes located next to "add-to-cart."  We take great pride in our personalized products and if we have any questions on your order, we will contact you. 

Mail Orders
If you wish to use mail order, you can use our print-out mail order form. Click Here For Printable Mail Order Form. Print out this form, enter all information, and mail as directed. Mail orders can be paid with credit card, personal check, or money order. Payment must be drawn on a U.S. bank. Order will not be processed until check clears, so allow approximately an extra week for delivery in addition to the posted delivery time stated for product.

Telephone Ordering

Toll Free:  1.877.752.2428 (M-F: 9am - 5pm ET)
Local Telephone Number: 570.752.7001

Delivery Schedule

Pottery: 3 - 4 weeks
Slate With SKU # KC: 1 - 2 weeks
Slate With SKU # SM: 3 - 4 weeks

*Please see item-specific delivery schedule on product ordering page.

Delivery - Combined Orders Ship Separately

If you order a combination of pottery and slate, they will ship separately.  This does not affect your shipping charges.  Please refer to above delivery schedule for all products.

Processing
Your credit card will be charged normally within 24 hours of the date of order receipt as all items are handcrafted to order.  All orders will ship according to the estimated delivery/shipping time schedule prominently posted on each individual product ordering page.  Products with different estimated shipping/delivery time frames may ship separately, and if they do ship separately, this does not affect our shipping policy of $5 for orders $49.99 & under and FREE for orders $50 or more.  If you choose not to use the secure online ordering system and would rather order via mail, your order will not be processed until your check or money order payment clears (approx. 5-7 days).

Thank You For Shopping At The Chat Shoppe!


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