Add To Cart Button:  located next to product.  When clicked, it places item in your shopping cart.  Where indicated, choose design and decoration/glaze combination before you click the add to cart button.

*We offer over 360 design, decoration & glaze combinations for most items (link to view our product options is located in the product description). Select your options before you click the add to cart button.

View Cart Button:  located at the top right of every page, allows you to view your shopping cart where you can make changes or continue with checkout.

Order Checkout:  a "Check Out Now" button is located at the bottom of your shopping cart.  When you are ready to checkout, click "Check Out Now" in your shopping cart view.

Select Order Form:  During checkout, you will be asked to choose an appropriate order form:
#1 - if shipping & billing address is the same.
#2 - if shipping to different address than billing.

Order Form:  fill out all information on order form.  When done, click "Submit Secure Order" button located at bottom of form.

Order Confirmation:  When you submit your order, you will arrive to an order confirmation page that states your order has been processed successfully.  This page also lists your Order Number (we recommend that you print this page for your records).

*You will also receive an automatic email confirmation of your order within 24 hours. Please review your email order confirmation.  If there are any inaccuracies, contact us as soon as possible either via email at custhelp@chatshoppe.com or toll free: 1.877.752.2428 (M-F: 9am -5pm ET).

You Can Also Call Us Toll Free!
Toll Free:  1.877.752.2428 (M-F: 9am-5pm ET).