The Chat Shoppe
Official Site of Bujno Pottery, Personalized Gifts,
Decorative Slate Signs, & Home Decor
Toll Free: 1.877.752.2428 (M-F: 9 - 5 ET)

30 DAY SATISFACTION GUARANTEE

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We Want You Happy With Your Order - Period!

"Shop With Confidence" with our 30 day satisfaction & money back guarantee!  In the event you are not completely satisfied with your order, return it to us and we will issue a refund for the total amount of your order. See instructions below.

*The only exception is for personalized products, such as personalized pottery or personalized slate, wherein the sale is final because the characters are embossed into the clay or etched into the stone and are unable to be resold.  But if we make a mistake - we'll remake it & ship it out to you as soon as possible!

Return Procedure:

* Returned merchandise must be in "new, unused, and unworn condition with all original packaging materials, any booklets, and all merchandise tags attached.

* Personalized product sales are final & cannot be returned or refunded.  If an error was made & was our mistake then we will re-make the piece for you, but you "must" contact us first for return authorization either via email:  custhelp@chatshoppe.com  
or Toll Free: 1.877.752.2428.
The customer is responsible for the spelling, grammar, etc., placed in the order.  Any personalized pottery returned without authorization will be returned to the purchaser.

* Returned merchandise purchased at The Chat Shoppe, official site of Bujno Pottery and your home for slate signs and personalized gifts, must be mailed to the following address within 30 days of shipment date and must include:
 A. Customer's full name
 B. Street address, city, zip
 C. Telephone number:

Ship To:
Returned Merchandise
The Chat Shoppe
510 Mingle Inn Road
Berwick, PA  18603

* Refunds are issued within 1-2 business days of receipt to The Chat Shoppe and in the same tender as the original purchase.

* The purchaser is responsible for return shipping postage on returned merchandise.

* There is no charge for restocking or any other hidden costs.  Total amount of original sale, minus shipping, is total refunded.

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